Information We Collect
We collect information you provide directly, including your name, email address, phone number, shipping address, and order details when you make a purchase or contact us.
We also collect technical and usage data such as device type, browser, IP address, pages viewed, referral source, and session behavior through analytics and session tools.
How We Use Information
We use your information to process and ship orders, provide customer support, communicate order updates, improve the site experience, prevent fraud, and comply with legal obligations.
- Order fulfillment and payment processing
- Customer service and order support
- Product and service improvement
- Security monitoring and fraud prevention
- Marketing and promotional messaging where permitted
Payments and Processors
Payments are processed by third-party providers, including Stripe. We do not store full payment card details on our servers.
Cookies and Tracking Technologies
We use cookies and similar technologies for essential site functionality, analytics, and performance. Depending on your settings and location, we may also use them for advertising and attribution.
Accessibility and Privacy
We are committed to improving accessibility and respectful data handling for all visitors. If you need policy content in another format, contact our support team and we will assist you.
Your Choices
You may request access, correction, or deletion of certain personal information, subject to legal and operational retention requirements.
To make a request, contact us at info@usamedical.com or text (323) 352-9131.